FAQ
Can't find your answer? Write to us via the Contact page.
What is LUMÉA jewellery made of?
Our first collection is made with natural freshwater pearls. You will find details about the metal and finish with each piece.
Who designs the jewellery?
Our jewellery is designed by two sisters, Emily (10) and Nataly (8). Their imagination is the heart of the brand.
How should I care for pearls?
Put your pearls on last and take them off first. Keep them away from perfume, creams and water, wipe them with a soft dry cloth and store them in their pouch.
How long does delivery take?
Delivery methods, prices and times: to be added.
Can I return a piece?
You can return goods bought online within 14 days of receipt without giving a reason.
You will find the full procedure on the Delivery & returns page.
How does LUMÉA give back?
Our girls decided that every month we will give a share of our profits to good causes: helping animals, supporting children and a better future. We will publish the percentage and the organisations once they are confirmed.